Quality Assured - Our 30-Day Product Guarantee

At Passionate Gifting, we take pride in the quality of our custom-printed products. We want you to be completely satisfied with your purchase and enjoy your unique item for years to come.

To ensure your peace of mind, we offer a 30-Day Product Guarantee. This means that if your order arrives with a manufacturing defect or an error caused by our production process, we'll gladly resolve it for you within 30 days of you receiving your order.

Our Commitment to You:

• High-quality printing standards
• Careful packaging to prevent damage during shipping
• Responsive and helpful customer support

What's Covered Under Our 30-Day Guarantee:

• Printing flaws (e.g., smudges, fading, misalignment)
• Incorrect product or design shipped
• Damaged items received

Important Considerations:

• Please double-check your order details (size, design, color) before submitting your purchase. We are unable to offer refunds or exchanges for customer errors.
• Colors may appear slightly different on your screen than the actual printed product due to variations in monitor settings.

Need to Report an Issue? Here's How:

1. Visit our Contact Us page and fill out the form, providing your order number and a detailed description of the issue.
2. Attach clear photos of the defect or error.
3. Our support team will review your case and provide you with the best possible solution.

Thank you for choosing Passionate Gifting. We value your business and are dedicated to providing you with exceptional products and service.